OUR TEAM

“Our Team takes pride in providing remarkable service. We stay up-to- date on procedures and technology, attend continuing education courses, and train on the latest technology to meet and exceed the level of treatment you should expect to receive. Our Commitment is to serve you in an efficient, caring and professional manner while ensuring that you receive the proper treatment to achieve and maintain optimal dental health for a beautiful, confident smile.”

OFFICE TEAM

Blanca

Scheduling Coordinator

Blanca started in the dental field over 10 years ago. She was born and raised right here in Palm Springs. Married for 8 years, she loves spending time with her husband and being a kid again with their 2 daughters age 6 and 1.

Peta

SCHEDULING COORDINATOR

Peta has been the friendly face of our Administrative Team since 2006! With a passion of providing exceptional customer service, she takes pride in providing each patient with a positive experience. In her downtime she likes to spend quality time with her family watching football, BBQing, camping and fun in the sun at one of our endless choices of beautiful Southern California Beaches.

Emily

SCHEDULING COORDINATOR

Emily has worked in the dental field for over 9 years. She is originally from New Hampshire and loves to go back to visit as often as she can. Emily enjoys hiking, reading and spending time with her husband and two stepchildren.

DENTAL HYGIENISTS

Trish

Trish graduated in 1993 from Coastal Carolina Community College. She has now been a hygienist for 26 years. Originally from Maine, she currently lives in the high desert with her husband Tom and their 2 rescue dogs. Tom’s career as a U.S. Marine gave Trish the opportunity to practice dental hygiene all over the U.S. and internationally. She is happy to have found her home at Dr. Shepherd’s!

Steve

Steve came to us in 2015. He has built a reputation as a knowledgeable hygienist with great skill and touch, an upbeat manner, practicing now for nearly 20 years. He and his husband are the fathers of 8 grown children between them. As a result, they have a very busy lifestyle.

Cara

Cara has been a hygienist since 1998. She graduated from Ferris State University in Big Rapids, Michigan. Cara has been working with Dr. Shepherd since 2009 and looks forward to many more. She spends her free time with her two teenage boys.

DENTAL ASSISTANTS

Ruben

Ruben has been with our team since 2012 after graduating from Milan Institute. When he is not assisting our doctors and helping patients, he leads a youth Group at World Harvest Church in his hometown of Indio. Ruben will be attending Hygiene School in the Fall. As excited as we are for him, his work family will miss him.

Diego

Diego is the proud father of 2 beautiful children. He is a native of the desert and has been a loyal member of the Palm Springs Family & Cosmetic Dentistry office since 2011. His love for dentistry is clearly seen in his infectious smile.

Vanessa

Vanessa moved to the Desert in 2016 with her husband, Alfden, and their 1 furbaby. Vanessa is a Registered Dental Assistant since 2003. Spending time getting to know her patients allows her to understand their expectations with the hope of exceeding them during their visit.

Sandy

Sandy is a Registered Dental Assistant with Expanded Functions and Extended Duties. She has earned her RDAEF2 certification at Loma Linda University and graduated at the top of her class. She spends her free time at dental events, such as Careforce, Circle of Concern, Flying Doctor’s and Loma Linda University to provide dental care to people who need it. Sandy enjoys hiking, camping, reading, traveling and spending time with her family and friends.

Shannon

Shannon graduated from Kaplan as a Registered Dental Assistant in 2008 and brings to the office a fresh attitude and passion for providing oral health care and education. Shannon enjoys outdoor pursuits such as traveling, hiking, Pittsburgh Steelers, and spending time with her Husband Mike of 11 years and their three children Josiah, Celynna, and little Michael. You will appreciate Shannon’s gentle demeanor and thorough and efficient manner.

 

 

 

 

Dear Valued Patients:

While many things have changed, one thing has remained the same: our commitment to your safety, as well as the safety of our team that serves you.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to or exceed each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect you and our team.

  • We will communicate with you via text shortly before your appointment to ask some screening questions. We will not see you if you have a fever over 100.4, persistent cough or sneezing.
  • Whenever possible, we request that you come alone to your visit to reduce the number of people in our waiting room. Feel free to call us for exceptions.
  • We do not require that you wait in your vehicle or outside prior to your appointment. If you prefer, just text or call us and let us know that you have arrived and are waiting in your vehicle or are outside.
  • Everyone entering the office is required to wear face masks at all times except during your dental treatment.
  • Our clinical team all wear required PPE for your protection as well as theirs.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find hand disinfectants in the treatment areas and checkout areas for you to use as needed.
  • We have installed clear barriers in the business area between you and our business team.
  • You may notice that we have reduced the seating capacity in our waiting room, as well as removed all magazines.  The area is sanitized often throughout the day.
  • Each area is equipped with HEPA air purifiers that removes 99.9% of aerosol particulates.
  • Your hygienist or assistant will record your temperature using a contactless thermometer prior to being seated.
  • You will be asked to rinse with a diluted amount of peroxide prior to and after your procedure.

 We look forward to seeing you again soon and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (760) 416-1003 or text us at 760-416-1003.

Thank you for taking the time to read about how we are taking every precaution to keep you and your team safe.  We value your trust and loyalty and look forward to welcoming you back. If you are a new patient to our practice, Welcome and thank you for choosing us for your dental needs.

Sincerely,
Drs. Shepherd, Tom and the Entire Palm Springs Family & Cosmetic Dentistry Team