At Palm Springs Family & Cosmetic Dentistry, we will make every attempt to work with your dental plan. Please keep in mind that we do not accept HMO plans and we are not a participating provider for any PPO plans.
We will be more than happy to submit your dental claims for you, electronically, and help you recover the most from your benefits. Please be advised that insurance is only intended to help OFFSET the fees of dentistry, not to cover ALL procedures.
In most, but not all, cases, we are happy to accept the assignment of benefits. This means that the insurance company will reimburse us directly for their portion of the claim. Some insurance carriers will not reimburse us directly so we will ask that you be responsible and we will submit your claim on your behalf, for expeditious reimbursement directly to you. In order to provide the quality of care that we know you deserve, we ask that you take care of your “guestimated” amount for your services at the time of your visit. You will be informed of this amount during your previous visit, keeping in mind, again, that we are in the dark regarding how much your plan will pay. Should your insurance pay more or less than anticipated, we will contact you. There is never a guarantee of the reimbursement from your plan and we find that they will also request their payment back, having processed your claim incorrectly!
Call us for more details regarding how we will can assist you with your insurance specific plan. Have the name of your insurance carrier, your group # and your ID # ready and we will be happy to do a complimentary eligibility review for you. 760-416-1003.
We also offer CareCredit, which offers flexible payment plans, including 0% interest, for a variety of medical and health services including dental care. Click on the CareCredit button below for more information about how CareCredit can help you.
Dear Valued Patients:
While many things have changed, one thing has remained the same: our commitment to your safety, as well as the safety of our team that serves you.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to or exceed each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect you and our team.
We look forward to seeing you again soon and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (760) 416-1003 or text us at 760-416-1003.
Thank you for taking the time to read about how we are taking every precaution to keep you and your team safe. We value your trust and loyalty and look forward to welcoming you back. If you are a new patient to our practice, Welcome and thank you for choosing us for your dental needs.
Drs. Shepherd, Tom and the Entire Palm Springs Family & Cosmetic Dentistry Team